Dear Client,
As part of our ongoing commitment to ensuring the security of your online trading experience, we would like to inform you of our protocol for addressing any suspicious activities observed on your trading account
Should you notice any irregularities or suspect unauthorized access to your account, we kindly request that you take immediate action by following the steps outlined below:
Send an Email Please send an email to stoptrade@acml.in from your registered email ID. In the email, briefly outline the suspicious activity you have observed.
Phone Call Alternatively, you can call us at 07965081981 Ext: 4 from your registered mobile number. This will enable us to address your concerns promptly.
When contacting us, please ensure you provide the following details:
By providing this information, you enable us to swiftly investigate and take appropriate measures to safeguard your account.
Your security and peace of mind are of utmost importance to us, and we appreciate your cooperation in maintaining the integrity of your trading account.
Following the development, One 97 Communications clarified that there is no financial or business impact on the company. It said it has no exposure to Paytm Payments Bank and no material business arrangements with the entity.
The company also noted that its investment in the payments bank had already been fully impaired as of 31 March 2024.
Paytm said all its services, including the Paytm app, UPI, payment gateway, QR, Soundbox and Paytm Money, continue to operate without interruption, as they are not dependent on the payments bank.
The company reiterated that Paytm Payments Bank operates as a separate entity, with no board or management overlap with One 97 Communications.
Paytm is India's leading mobile payments and financial services distribution company.
One 97 Communications reported consolidated net profit of Rs 225 crore in Q3 FY26 as against net loss of Rs 208 crore in Q3 FY25. Revenue from operations during the period under review increased by 20.02% YoY to Rs 2,194 crore, driven by industry-leading customer monetization. The growth was led by higher payments GMV, increased merchant subscriptions, and stronger revenue from the distribution of financial services.
Shares of One 97 Communications slipped 1.10% to Rs 1147.10 on Friday, 24 April 2026.